Privacy Policy
Last updated: 13 July 2025
Welcome to Silent King (“we”, “us” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website silent-king.co.uk.
We are committed to protecting your personal information and your right to privacy, in line with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).
1. Information We Collect
We may collect the following types of personal data:
a) Information You Provide Voluntarily:
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Name
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Email address
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Phone number (if submitted)
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Billing/shipping address (if applicable)
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Any other information you provide via contact forms or email
b) Information Collected Automatically:
When you browse our website, we may collect:
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IP address
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Browser type and version
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Device information
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Pages visited and time spent
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Referring site or source (e.g., Google)
This is typically collected via cookies and similar tracking technologies. See section 6 for more on cookies.
2. How We Use Your Information
We may use your information to:
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Respond to enquiries or messages you send us
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Process and fulfil orders (if ecommerce is enabled)
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Improve website performance and content
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Send marketing communications if you opt in
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Detect and prevent fraud or misuse of the site
3. Lawful Bases for Processing
Under the UK GDPR, we rely on the following lawful bases:
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Consent: For marketing communications and non-essential cookies
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Contract: To process orders or respond to requests
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Legitimate Interests: For website analytics and security
4. How We Share Your Information
We will not sell or rent your personal data. However, we may share it with:
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Service providers (e.g., website hosts, email providers, analytics tools)
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Payment processors (if applicable)
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Law enforcement or regulators, where required by law
All third parties we work with are required to respect your data and comply with relevant data protection laws.
5. How Long We Keep Your Data
We keep your data only for as long as necessary for the purposes outlined above. This may vary depending on the type of data and reason for collection.
You can request deletion at any time (see Section 7).
6. Cookies and Tracking Technologies
We use cookies to:
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Understand website traffic and usage patterns
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Improve performance and user experience
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Enable features like remembering preferences
You can manage your cookie preferences via your browser settings or the banner shown on your first visit.
7. Your Rights (UK GDPR)
You have the right to:
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Access the personal data we hold about you
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Correct or update inaccurate data
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Request deletion of your data
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Object to or restrict certain types of processing
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Withdraw consent at any time
To exercise your rights, please email: contact@silent-king.co.uk
8. Data Security
We take appropriate technical and organisational measures to protect your data. This includes encryption (where appropriate), firewalls, and access controls.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices, and we recommend reviewing their policies separately.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data:
Silent King
Email: contact@silent-king.com
Website: www.silent-king.com