Shipping Policy
Effective Date: 13/07/2025
At Silent King, we aim to provide a smooth and transparent shipping experience for all our customers. Please review the information below to understand how we handle orders, delivery times, and shipping costs.
Processing Time
All orders are processed within 1–3 business days after receiving your confirmation email. You will receive a notification when your order has been shipped.
During peak periods or promotions, processing times may be slightly extended. We will always notify you in the event of any significant delay.
Shipping Policy - The Basics
We ship orders worldwide. Shipping costs and delivery times vary depending on your location and the shipping method selected at checkout.
United Kingdom 2–5 business days
Europe 5–10 business days
Rest of World 7–14 business days
Tracking Your Order
Once your order has shipped, you will receive an email with tracking information. If you have not received your tracking number within 3 business days, please contact us.
For international orders, customs and import duties may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Customs, Duties & Taxes
Please ensure all shipping information is correct at the time of purchase. Silent King is not responsible for delays or losses due to incorrect or incomplete addresses provided at checkout.
Address Accuracy
If your order hasn’t arrived within the estimated timeframe, please contact us at contact@silent-king.com with your order number. We’ll investigate and work with the courier to resolve the issue.